Beyond Efficacy: The Exemplar Librarian as a New Approach to Reference Evaluation
Date
1994-06
Authors
Quinn, Brian A.
Journal Title
Journal ISSN
Volume Title
Publisher
Springfield
Abstract
Offers a new approach to evaluating reference librarians, as well as a new standard of evaluation based on a study of exemplary reference librarians that was conducted via electronic networks. Characteristics of exemplary reference librarians relating to attitude, professional skills, and interpersonal skills are described. (Contains 28 references.)
Description
Keywords
Reference librarians, Computer networks, Social skills, Attitudes
Citation
Quinn, B.A. (1994). Beyond efficacy: The exemplar librarian as a new approach to reference evaluation. Illinois Libraries, 76, 163-173.