Contingency theory of group communication effectiveness in Korean organizations: influence of fit between organizational structural variables and group relational climate on communication effectiveness

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Title: Contingency theory of group communication effectiveness in Korean organizations: influence of fit between organizational structural variables and group relational climate on communication effectiveness
Author: Cho, WoonYoung
Abstract: This study developed and tested a contingency model of group communication in Korean workgroups that posited that the communication effectiveness and group performance of workgroups is determined by the ? ? ? ? ? ?fit ? ? ? ? ? ? of communication practices with organization structure and group relational climate . A contingency model incorporates three variables : contingency variables , response variables , and performance variables . Based on a review of the literature on Korean organizations and groups , the model incorporated two contingency variables : organizational structure and group relational climate . Organizational structure was indexed by the level of centralization and formalizations in the organization . Group relational climate was indexed by the level of closeness and group conformity among members . The response variables , communication practices of Korean workgroups , was measured in terms of the frequency of formal and informal meetings held by the workgroups . Two types of performance were measured : communication effectiveness and performance level . The contingency model hypothesized that the level of communication effectiveness and group performance of a workgroup that engages in communication practices which fit the requirements of organizational structure and group relational climate will be higher than that of a group whose communication practices do not fit the requirements of organizational structure and group relational climate . It also hypothesized the communication effectiveness group performance would be lower in groups which faced conflicting contingencies than in groups that faced consistent contingencies . A survey of 409 members of 84 workgroups in 37 Korean organizations was conducted . Results of this study supported the predictions of the contingency model . In particular , centralization , formalization , and closeness were significant contingency variables . The hypothesis regarding conflicting contingency was not supported . Implications of the study regarding the contingency theory , group communication and group effectiveness , and the nature of Korean groups and organizations are discussed .
URI: http : / /hdl .handle .net /1969 .1 /4437
Date: 2006-10-30

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Contingency theory of group communication effectiveness in Korean organizations: influence of fit between organizational structural variables and group relational climate on communication effectiveness. Available electronically from http : / /hdl .handle .net /1969 .1 /4437 .

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