Baldrige Education Criteria for Performance Excellence: perceptions of district personnel of implementation and impact on collective teacher efficacy

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Title: Baldrige Education Criteria for Performance Excellence: perceptions of district personnel of implementation and impact on collective teacher efficacy
Author: LeRoy, Kathryn A.
Abstract: The purpose of this study was to identify those elements of the Baldrige Education Criteria for Performance Excellence that central office leaders , principals , and teachers perceive as having an impact on collective teacher efficacy . The study determined if there was a relationship between the perceptions of central office leaders , principals , and teachers concerning the implementation of the criteria , the difficulty of implementation , and the impact of implementation on collective teacher efficacy . The population for this study included sixty individuals from three school districts from Texas , North Carolina , and New Mexico who have implemented the Baldrige Education Criteria for Performance Excellence for a minimum of five years . The Delphi Technique was used for the study utilizing a questionnaire linked to six of the seven categories of the Baldrige Education Criteria for Performance Excellence . Quantitative data was analyzed using descriptive statistics , which were reported using numerical and graphic techniques . The key findings of this study suggest that the Baldrige Education Criteria for Performance Excellence , which the three study school districts chose as a framework for improving organizational performance , has had a perceived positive impact on collective teacher efficacy . The following conclusions were drawn from the data analysis : ? ? Implementation of the Baldrige Criteria requires a long -term commitment , ? ? Districts committed to implementation of the criteria develop systematic approaches to management processes , persevere in their deployment , and continually assess performance to determine areas for improvement . ? ? The difficulty of implementation of the criteria relates to the effort required to align and deploy systematic approaches throughout the organization . ? ? Commitment and implementation begins at the senior leadership level of central office and cascades through the organization to principals and classroom teachers . The extent to which systematic management approaches have been deployed to the classroom teacher level determines the level of impact of implementation on collective efficacy . ? ? The Baldrige Education Criteria for Performance Excellence provide a framework for school districts to improve organizational performance from a systems perspective to achieve organizational and student success . ? ? The more mature a district ? ?s deployment /implementation of the criteria , the greater the impact on collective teacher efficacy .
URI: http : / /hdl .handle .net /1969 .1 /2709
Date: 2005-11-01

Citation

Baldrige Education Criteria for Performance Excellence: perceptions of district personnel of implementation and impact on collective teacher efficacy. Available electronically from http : / /hdl .handle .net /1969 .1 /2709 .

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